Posts tagged as ‘TU Delft’

What can my organization do to develop more usable products?

Dr. Jasper van Kuijk is a post-doc researcher at the TU Delft studying user centered product development practice. He is an expert on usability and how it affects not just the people using the products, but the industry that develops and markets those products.

At VanBerlo, identifying how important these factors are not only for our business, but for our client’s business, we had the pleasure of inviting Jasper a few weeks back as a guest lecturer for our team at our Eindhoven offices.

It is important to remember that better usability does NOT increase purchase intent but it DOES play an important role on the user experience, which can affect whether people buy your products again and whether they will recommend them to other potential customers.

During his doctorate research, Jasper identified 4 main drivers

A Window(s) into the future

A few years back, at the end of a guest lecture at the TU Delft given by Stephan Hoefnagels, Senior UX Designer who worked on the Windows 7 team, I ever timidly raised my hand and asked a question: “Why does windows 7 still works pretty much the same way as Windows 95?”

Stephan’s answer was quite simple, and it made perfect sense at the time: “Well, we don’t want to break the whole interaction paradigm that people have been accustomed to for the past 15 years, so we make incremental changes”

…that’s all about to be thrown out the Windows (pun intended ;-) )

Designing the new touch interface language

Last Tuesday I attended a short presentation at the Delft University of Technology, where Kay Hofmeester (former UX manager for Microsoft Surface) told us a bit about how the Surface team tried to handle the new challenges posed by designing user interfaces under the new touch interface paradigm. I took the liberty to record it to share it with whoever is interested (Kay if you’re out there reading this, I hope you don’t mind ;-)).

It was a very interesting lecture with some nice and concrete examples of how wrong it is to try to directly translate old user interfaces for new input devices such as touch screens.

The Spanish speaking pointer and the Italian speaking finger

In the lecture, Kay explains very nicely and in depth some of the main practical differences between interacting with a classical GUI and with a touch interface, but I’m gonna give it a go with my own metaphor.

Think of the following scenario. You’ve been speaking Spanish all your life. You know the ins and outs of your language. One day you move to Italy and all of a sudden you find yourself surrounded by Italians. Sure! your Spanish might help you get by to a certain level due to the language similarities, and you

Design for Interaction (and the afterlife)

A few days back, I was invited to give a short presentation at the TU Delft to the new first year students of the Design for Interaction (DfI) master of science. Apparently being a DfI alumnus working at the biggest dutch industrial design studio made me an interesting profile to talk to Delft’s future interaction designers… or maybe I was the only one who accepted to come ;-)

I was asked to talk a bit about my experience during the master, especially during my graduation project and how it’s been so far as an interaction designer “in the wild”.

To be perfectly honest, I didn’t have much time to practice it very well, but anyway since the faculty recorded the presentation I figured “why not publish it?”. So here it is…

TEN: 10 years of Design & Emotion (Workshop Part II)

TEN workshopA while back I wrote about the workshop organized by the Design & Emotion Society to celebrate their ten year anniversary, and I said I would make a second post explaining the rest of the workshop and the results… well, after finally making some time to sit down and go through it, here it is!

If you haven’t read the first part, I suggest you do so here, because that will make the coming lines much more clear to understand.

so, here it goes….

Cradle to Cradle: Hype or hope?

c2cI’ve been meaning to make a post about Cradle to Cradle (C2C) for a while and last week we had a mini-symposium about it at the TU Delft with the attendance of Michael Braungart, one of the original C2C advocates, so I figured that this was the perfect excuse to get down to it.

So, to get started, let’s explain the C2C concept a little bit, and the best way to explain Cradle to Cradle is to first explain what Cradle to Grave means.

Until not so long ago, our production paradigm was focused on manufacturing products as cheaply as possible which would be later discarded into landfills (in the worst case) or burned up for energy (in the best case), meaning that we were producing or processing materials (cradle) which would later be rendered useless because they were being buried or destroyed (grave)

Creative Sessions: Playing with serious stuff

Creative Session photos (11)A creative session is a gathering of people who, following some steps and rules shaped by a facilitator (or organizer), let their creativity loose. Working together, in one or more teams, they eventually generate ideas for the subject matter in question. The session doesn’t need to have very strict guidelines in order to work. As long as it is well organized most likely creativity and inspiration sooner or later emerge (Grudin & Pruitt, 2004).

I have participated in a couple of creative sessions and always found them extremely useful as a means to let your mind go free and be creative in solving problems or in generating ideas and so I wanted to share with you the process that I followed while organizing one such activity during my Design for Interaction MSc. graduation project in which we were dealing with emotions in hotel environments.

And just to get you a bit exciTED…

TEDx Amsterdam… in Delft!

TEDxAmsterdam in DelftNext Friday (20th of November) a conference called TEDxAmsterdam will take place in… well, in Amsterdam (duh!)

TED as some of you may know, is a very famous yearly conference held in California, which brings together top people from the worlds of Technology, Entertainment & Design. Their TEDtalks are AMAZING to say the least and I’ve featured a few here before (I promise a post in the not so far future with a collection of my very favourites). They are trully Ideas Worth Spreading as their motto goes.

So anyways… TEDx is an initiative of local, self-organized events that bring people together to share a TED-like experience and of course, we couldn’t be left outside of the big party here in the Netherlands.

At the TEDxAmsterdam event, TEDtalks videos and live speakers will be combined to spark deep discussions and connections from the local and world communities.

Unfortunately enough, TEDxAmsterdam is an invitation only event so not everybody can attend (yours truly included), but in the true spirit of the original TED (Ideas worth spreading, right???) a live video stream will be sent to various cities in the Netherlands where people can gather to see them in high quality video (a so called simulcast)… and waddaya know??? I’ve taken it upon myself

Differentiating emotional hotel experiences (EuroCHRIE 2009)

EuroCHRIE 2009I’m finally back home after attending the EuroCHRIE 2009 conference in Helsinki for a few days, and I have to say that it was quite an interesting experience for me, since it was not really in my professional field as a designer, but it did have to do with what I’ve been working on for the past few months first as part of my MSc. graduation project and now as an interaction designer/researcher for SusaGroup.

The conference dealt with experiences in the hospitality and tourism industry and I was actually there presenting a working paper which came from a small exploratory study I conducted at the early stages of my graduation project with the aim to identify what type of emotions people felt the most in a hotel environment and towards what exactly.

God! you gotta love Delft

DDEAThere’s a reason why Delft is ranked as the 15th best engineering university in the world, and god, you gotta love them for that!

In Australia, only a crash 3 weeks before the start of the race managed to keep Nuna 5 from being the top dog of the World Solar Challenge so far… After a speedy crash recovery operation, we’re still third by the second day of racing and breathing down the neck of second placed University of Michigan. But watch out Tokai University (leaders so far) ’cause the Nuna team went to Australia to claim their rightful place and beat the competition for the 5th time in a row.

[UPDATE: As of October 27th, Nuna 5 has already surpassed the car from the University of Michigan, so Tokai is next!]

And back in Delft, the Design and Engineering Award is underway with some very, VERY interesting stuff going on.

On this post, you can find a couple of my favourite videos of some of the participating projects from our different faculties, which are just to show off a bit of why Delft is soooo cool ;-)

Symposium Advanced Automotive Design at the TU Delft

Last Friday (Sept. 25th), I attended the Symposium Advanced Automotive Design organized at the TU Delft as part of the celebrations of the 40th anniversary of the Industrial Design Faculty. It was a very nice event in which top designers from the automotive industry (all of them TU Delft alumni) shared a bit of their work and experience as designers for these well known firms as well as giving us their view of the future of automotive design.

The keynote speakers were Fedde Talsma (Exterior Chief Designer at Volvo), Adrian van Hooydonk (Design Director at BMW) and Lowie Vermeersch (Design Director at Pininfarina) who were asked to choose a fragment of a movie as introduction to their talk. We also enjoyed shorter presentations by other TU Delft designers working for Ducati, Alfa-Romeo, DAF, Mercedes and Audi.

TEN: 10 years of Design & Emotion (Workshop Part I)

TEN workshopThe Design & Emotion Society is celebrating this year their 10th anniversary and they decided to organize an event at the Delft University of Technology to commemorate this milestone.

“TEN – 10 years of design and emotion” was a one day workshop held at the faculty of Industrial Design Engineering on the 28th of August and luckily I was there to participate. In this post I’ll explain what the workshop was all about and I’ll give a brief explanation of what we did in the first half of the activity. In a later post, I’ll show some of the results that were obtained at the end of the day.

World Solar Challenge: TU Delft’s ‘Nuna’ to keep the winning streak

The World Solar Challenge is a renowned solar-powered car race run every 2 years since 1987 through the Australian outback with participants from all over the world. The TU Delft has been participating and winning every single event (kicking ass I may add) since 2001 with their car, Nuna.

This coming October the prestigious race will be ran again and this year’s team from the TU has a big responsibility on their shoulders to try and win their 5th consecutive event. The team is already in Australia preparing for the big event and in the mean time I wanted to post a collection of cool videos from this years Nuna 5.

Good luck to them, and I hope that they bring a new title back home!

Get the Flash Player to see the wordTube Media Player.

emoments: Developing a tool to assess emotions elicited by services

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Relevant Keywords:

MSc. Graduation project, evaluating emotions, services, consumer experience, hotels, mobile application, prototyping

Design Goal:

Various methods are available for measuring emotional responses elicited by products (design) or human-product interaction. Up to this point however, no instrument was available that could be used to assess emotional service experiences. The aim of the project was to extend the possibilities of assessing emotions to the realm of experiential service design. As a case study for the project, the focus was laid on the `hotel experience’, that is, the experience of a guest while staying at a hotel.

Project duration:

5 months (full time)

Methods Used:

  • Thorough literature research to become acquainted with the project domain.
  • Online survey to identify the most common types of emotions experienced by hotel guests and the stimuli associated with these experiences.
  • Creative session organized with a panel of users and designers to generate ideas.
  • Early prototyping to perform user testing of concepts.
  • Creation of wire-frames and navigation flow-charts to define the software’s architecture.
  • Hi-Fi prototyping of final concept.
  • Usability testing.

The delivery of the future: From A to Green

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I’ve been quite busy the last few weeks working on my MSc. graduation project, and so I haven’t had much time to do any new updates here, but since a while ago I found out that one of the projects I worked on had been published on the website of the European Commission for Transport, I figured that was worth a mention.

As I’ve showed in previous posts, I worked together with a group of colleagues in a project developing a new concept for delivery trucks of the future. My posts were focusing mainly on the application of the Vision in Product Design approach (ViP), which was just but a part of the project.

Later in the process, this vision and future product which we had designed was translated into a product that could be introduced to the market in the near future and it had a strong relation to the Civitas initiative sponsored by the European Union