Comments on: emoments: Developing a tool to assess emotions elicited by services http://www.bluehaired.com/2009/09/emoments-developing-a-tool-to-assess-emotions-elicited-by-services/ We are three Industrial Designers (David Güiza Caicedo, Ricardo Mejia Sarmiento, Oscar Reyes Acosta) specialized in strategy and interaction in product design. Here we share our view on the world of Design Sun, 18 Jul 2010 11:03:10 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Bluehair http://www.bluehaired.com/2009/09/emoments-developing-a-tool-to-assess-emotions-elicited-by-services/comment-page-1/#comment-706 Bluehair Mon, 28 Dec 2009 19:13:29 +0000 http://www.bluehaired.com/?p=643#comment-706 Hey Bernardo! Nice to hear from you again :-) I recommend you take a look at this: http://www.myservicefellow.com/ and to talk to Marc Stickdorn, the guy responsible for that project (you can find his contact details on the site). It’s an experience sampling tool very similar to what I ended up with during my graduation, but without taking differentiated emotions as a starting point. Might be interesting for you. Hey Bernardo! Nice to hear from you again :-)

I recommend you take a look at this:
http://www.myservicefellow.com/ and to talk to Marc Stickdorn, the guy responsible for that project (you can find his contact details on the site).

It’s an experience sampling tool very similar to what I ended up with during my graduation, but without taking differentiated emotions as a starting point. Might be interesting for you.

]]> By: Bernardo vd Schepop http://www.bluehaired.com/2009/09/emoments-developing-a-tool-to-assess-emotions-elicited-by-services/comment-page-1/#comment-704 Bernardo vd Schepop Mon, 28 Dec 2009 13:56:44 +0000 http://www.bluehaired.com/?p=643#comment-704 Hello there! Tip: Use vimeo for the video. Makes the life easier to one that wants to see you video again. Point: I will start working on a service design project here in Brazil, I will be using part of the knowledge you developed here. I am not sure if they will like to buy the tool (tha emotional design talk it difficult to sell). Nonetheless I will used some of your approach to evaluate and review a service of a huge company in Brazil :-) We keep in touch. Loads to share. Hello there!

Tip: Use vimeo for the video. Makes the life easier to one that wants to see you video again.

Point: I will start working on a service design project here in Brazil, I will be using part of the knowledge you developed here. I am not sure if they will like to buy the tool (tha emotional design talk it difficult to sell). Nonetheless I will used some of your approach to evaluate and review a service of a huge company in Brazil :-)

We keep in touch. Loads to share.

]]> By: design & emotion - Marco van Hout http://www.bluehaired.com/2009/09/emoments-developing-a-tool-to-assess-emotions-elicited-by-services/comment-page-1/#comment-524 design & emotion - Marco van Hout Thu, 01 Oct 2009 13:33:08 +0000 http://www.bluehaired.com/?p=643#comment-524 [...] at SusaGroup in collaboration with Delft University of Technology. His impressive work resulted in another tool that will be developed and announced by SusaGroup at a later stage, but we felt that the PanorEmo [...] [...] at SusaGroup in collaboration with Delft University of Technology. His impressive work resulted in another tool that will be developed and announced by SusaGroup at a later stage, but we felt that the PanorEmo [...]

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