Comments on: Developing a tool to assess emotions elicited by services – MSc. graduation presentation (Video & Pics) http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/ We are three Industrial Designers (David Güiza Caicedo, Ricardo Mejia Sarmiento, Oscar Reyes Acosta) specialized in strategy and interaction in product design. Here we share our view on the world of Design Tue, 29 Nov 2011 09:04:38 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: David http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/comment-page-1/#comment-550 David Thu, 26 Nov 2009 09:10:37 +0000 http://www.bluehaired.com/?p=469#comment-550 Well, the concept and design is pretty much done, but we need to dive now into the technical development, so it's going to take a little while longer to get it 'out there'. In any case, I'll keep you posted about it's development. Well, the concept and design is pretty much done, but we need to dive now into the technical development, so it’s going to take a little while longer to get it ‘out there’.

In any case, I’ll keep you posted about it’s development.

]]> By: Andy Polaine http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/comment-page-1/#comment-549 Andy Polaine Wed, 25 Nov 2009 10:58:28 +0000 http://www.bluehaired.com/?p=469#comment-549 Interesting work from the SusaGroup. For our work I thought the stickers would be the best approach – low tech and easy – but then I just saw the iPhone app that you're developing, which would be a great research tool. How close are you to having that ready to be used by others? Interesting work from the SusaGroup. For our work I thought the stickers would be the best approach – low tech and easy – but then I just saw the iPhone app that you’re developing, which would be a great research tool. How close are you to having that ready to be used by others?

]]> By: Andy Polaine http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/comment-page-1/#comment-548 Andy Polaine Wed, 25 Nov 2009 10:52:26 +0000 http://www.bluehaired.com/?p=469#comment-548 Thanks, I'll check them out. Thanks, I’ll check them out.

]]> By: Bluehair http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/comment-page-1/#comment-547 Bluehair Wed, 25 Nov 2009 09:50:30 +0000 http://www.bluehaired.com/?p=469#comment-547 Hi Andy, First of all, thanks for sharing! Quite an interesting approach you have going on there. I am primarily a designer and just happened to work on this field by chance during my graduation project, but in doing so I got to dive into this "service world" and got acquainted with many different methods, so from my humble perspective and from what I've seen during my process, your method looks very promising. If you are interested in the field of identifying and measuring emotions, I recommend you take a look at the work done by the SusaGroup (http://www.susagroup.com) - the company for which I did my graduation project - which I'm sure could be a very interesting for the "emotions" part of your approach. Hi Andy,

First of all, thanks for sharing!

Quite an interesting approach you have going on there. I am primarily a designer and just happened to work on this field by chance during my graduation project, but in doing so I got to dive into this “service world” and got acquainted with many different methods, so from my humble perspective and from what I’ve seen during my process, your method looks very promising.

If you are interested in the field of identifying and measuring emotions, I recommend you take a look at the work done by the SusaGroup (http://www.susagroup.com) – the company for which I did my graduation project – which I’m sure could be a very interesting for the “emotions” part of your approach.

]]> By: Andy Polaine http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/comment-page-1/#comment-546 Andy Polaine Wed, 25 Nov 2009 09:27:31 +0000 http://www.bluehaired.com/?p=469#comment-546 David – I'll have to download the FLV I think, but I thought you might be interested in this project we're working on in Luzern: http://www.slideshare.net/apolaine/blueprint-developing-a-tool-for-service-design David – I’ll have to download the FLV I think, but I thought you might be interested in this project we’re working on in Luzern: http://www.slideshare.net/apolaine/blueprint-developing-a-tool-for-service-design

]]> By: Bluehair http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/comment-page-1/#comment-435 Bluehair Tue, 18 Aug 2009 18:21:44 +0000 http://www.bluehaired.com/?p=469#comment-435 Hi Yosaif, It could be the fact that the video is quite a big file. I tried my best to compress it while not compromising too much the quality so that it was easy to follow the visuals of the presentation, but it is still quite a big file (527 mb). What you can do is download it directly from here: http://bluehaired.guiza.net/corner/wp-content/uploads/2009/06/Developing_a_tool_to_assess_emotions_elicited_by_services.flv and you can play it with VLC Hi Yosaif,
It could be the fact that the video is quite a big file. I tried my best to compress it while not compromising too much the quality so that it was easy to follow the visuals of the presentation, but it is still quite a big file (527 mb).
What you can do is download it directly from here:
http://bluehaired.guiza.net/corner/wp-content/uploads/2009/06/Developing_a_tool_to_assess_emotions_elicited_by_services.flv

and you can play it with VLC

]]> By: Yosaif August http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/comment-page-1/#comment-434 Yosaif August Tue, 18 Aug 2009 18:06:49 +0000 http://www.bluehaired.com/?p=469#comment-434 intriguing but frustrating....video kept running in one minute clips with 15 seconds in between.....is that my own system's problem or do we need to ask David if he as a better way to post it? thanks. intriguing but frustrating….video kept running in one minute clips with 15 seconds in between…..is that my own system’s problem or do we need to ask David if he as a better way to post it?

thanks.

]]> By: design & emotion - Marco van Hout http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-graduation-presentation/comment-page-1/#comment-432 design & emotion - Marco van Hout Fri, 24 Jul 2009 09:37:18 +0000 http://www.bluehaired.com/?p=469#comment-432 [...] http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-grad... [...] [...] http://www.bluehaired.com/2009/07/developing-a-tool-to-assess-emotions-elicited-by-services-msc-grad... [...]

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